Get in Touch
Questions about features, billing, or your account? Email us directly. It's the fastest way to get a real answer from a real person.
What helps us reply faster
Include the Gmail account you use with Replyf, a short description of what happened, and a screenshot if it's a visual bug. That's usually all we need to help on the first reply.
Common questions we handle
Most incoming questions are about tone profile setup (paste 3-5 real sent emails per client), plan changes (upgrades apply immediately, downgrades on next billing date), and billing (managed through Lemon Squeezy, refund policies described in our terms). If your question fits one of these, check the support page first for a faster answer.
For virtual assistants and executive assistants
Replyf is built specifically for people who reply to email on someone else's behalf. If you're evaluating the product for an agency, a VA team, or multiple executives you support, mention that in your email. We'll help you figure out which plan fits your client roster and whether Replyf handles your workflow.
Response times
Weekdays (Monday to Friday) we typically respond within a few hours. Weekends we usually respond within 24 hours, but not always. If you have a billing issue that's blocking you from using Replyf during a workday, mark the subject line as “URGENT” and we'll prioritize the response. For product feedback or feature ideas, response time is slower but we read everything.
Every email is read by Tayyab Irshad or a small Replyf team member directly, not a support bot.